✨ Official Terms, Conditions & Stay Policies
Stay Policies & Terms
Official guidelines, check-in rules, damage deposit details, and terms & conditions for Bamboo Hospitality suites.
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Check-In
From 15:00 onwards
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Check-Out
Before 12:00 noon
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Damage Deposit
MYR 300 (Reimbursable)
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Smoke / Durian Penalty
RM500
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✨From 15:00 onwards
Check-in is from 15:00 (3:00 PM) onwards.
✨Damage Deposit: MYR 300 (Reimbursed on check-out after inspection)
A damage deposit of MYR 300 is required on arrival. This will be collected by cash or credit card. You should be reimbursed on check-out, subject to an inspection of the property.
⚠️ Official Policy NoticeA penalty of RM500 will be applied if any signs of smoking, durian, or mangosteen are found in the room.
The entire building is a non-smoking area. A penalty of RM500 will be applied if any signs of smoking, durian, or mangosteen are found in the room.
💬 Guest Support & Inquiries
Questions regarding your booking?
Our Guest Experience team is ready to assist you with check-in details, room requests, and stay extensions.